Just
as you must know yourself before you begin an interview, so too must you know
your prospective employer. Knowledge of the company helps you tailor your
responses to questions and gives you confidence. It shows the interviewer that
you care about the company and want to make a well-informed decision, and it
gives you fodder for posing impressive questions to the interviewer. All of the
information you gather will help you anticipate the company culture and gauge
the expectations that they will have of you.
Understanding
the Mission
At a
minimum, you need to discover the company's purpose and trajectory. The
employer will be convinced that you do not care about the job if you have to
ask what they do. Look on the company website to discover how the company
presents itself. Make sure you can articulate what the company mission
statement is. If the company has a tag line, memorize that as well. If
available, request a copy of its annual report. For newsworthy companies, check
media sources like newspapers and business magazines to find out where the
company is going and what its challenges are. Discover if they have any
specific goals for the near future, like the production of new products or new
partnerships. Talk with someone who works there or has worked there to find out
whether the company fulfills its mission.
Study
the Market
You
also must familiarize yourself with the company's market. If they sell a
product, who are their target customers? If they provide a service, to whom is
it rendered? What is the nature of the products or services? These are the
kinds of things you should be conversant in when you sit down for an interview.
In addition, it is useful to know who are the company's competitors. Is it a
business down the street, a conglomerate, a new or established company?
Company
Structure
Find
out what the structure and scope of the company is. Besides identifying whether
the company is small, medium, large, or enormous, you need to know its
configuration. Is it a division of a larger company or owned by a parent
company? Does it own other companies? What are its strategic alliances? Is it a
local, national, or international company? Also discover whether the company
has divisions and what they are. It is also useful to know at what stage of
growth the company is. Have they recently grown or laid off employees? At what
rate? Using your internet, media, and personal sources, uncover as much as you
can about the internal workings of the company.
Know
the Customer
Moreover,
it is useful to know how the company makes its money. Who are its clients or
customers and how many of them are there? Is it a family-owned business or a
start-up company funded by angels? Getting your hands on a share-holders report
could be very illuminating as you determine what the company's earnings or
losses are. Are their profits increasing or are they mired in debt? Is there
another company funding them for a period of time at a loss? Compiling this
information will enable you to assess the financial stability of the company.
Employee
Relations
Finally,
you will benefit from knowing how the company treats its employees.
Interviewing current or former employees will give you the information you need
to determine whether you are likely to receive the kind of treatment you desire
or require. How much of the company earnings are shared by employees? What are
the salary ranges for various positions? Gaining this kind of information will
help you assess a compensation packet that you can feasibly negotiate. Do not
forget to uncover the benefits package offered by the company when you consider
the attractiveness of compensation. In addition to compensation, discover
whether employees receive training or mentoring, how many hours a week the
employees tend to work, and how long employees tend to stay at the company.
Finally, you might check to see if any complaints have been filed against the
company.
Interview Background
Since
you need to connect with the person responsible for the interview, it is
helpful to discover as much as you can about that person as well. Is this your
prospective boss or someone screening applicants? If possible, discover what
the person is interested in and where he or she previously worked or went to
college. Gather information that will help you establish an easy rapport.
Your quest for information can seem elusive without the ability to conduct an
audit of the company's financial statements or at least interview employees of
the company. With a bit of networking, the latter might be more feasible than
you would initially think. Several other resources will help you:
-
The
company website
-
Company
statements and brochures
-
Newspaper
and magazine articles
-
Reviews
of best and worst companies
-
Employees
of the company
-
Public
records
-
Information
held at local job search agencies